Shipping policy

🚚 Shipping Policy — Zehrae (UK)

📍 Delivery Locations

Zehrae currently delivers across the United Kingdom.
International shipping will be announced soon.


⏱ Order Processing Time

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.


🚛 Delivery Time

  • Standard Delivery (UK): 2–4 business days

  • Express Delivery (UK): 1–2 business days (if available)

Delivery times may vary during sale periods or due to courier delays.


💰 Shipping Charges

  • Standard Shipping: £___ (fill your rate)
    OR

  • *Free UK Shipping on orders over £___

(Choose one option to keep it clear)


📦 Order Tracking

Once your order is dispatched, you will receive a tracking number via email to track your shipment.


💳 Payment Method

  • Secure online payments available

  • Cash on Delivery is not available in the UK


🚫 Undelivered / Returned Parcels

If a parcel is returned due to:

  • Incorrect or incomplete address

  • Customer unavailability

Re-delivery charges will be the responsibility of the customer.


❗ Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear images.

📧 Email: support@zehrae.com


📌 Important Notes

  • Please ensure your shipping details are accurate at checkout.

  • Zehrae is not responsible for delays caused by courier services once dispatched.


🇬🇧 Optional Add-On (Trust Booster)

✔ UK-based dispatch
✔ VAT included (if applicable)
✔ Secure checkout